Delete your Winnie account
You can delete your Winnie account and all associated data at any time.
In the app
- Open Winnie, then go to Me → Privacy.
- Tap Delete my account and confirm.
Your account and all its data (conversations, memory, and every agent's data, including health and finance records) are permanently erased. This cannot be undone.
Without the app
If you no longer have the app, email support@winnieit.com from the email address of your Winnie account, with the subject "Delete my account". We delete the account and all associated data, and confirm by email within one month.
Keep a copy first
Before deleting, you can download all your data in one readable file: Me → Privacy → Export my data.